Hotspot Solution
 
Hotspots are the latest way to connect anywhere, anytime and hotspot operators require a reliable, automated platform for managing customers and provisioning access services.

24online is a global player in billing and bandwidth management solutions and has an expertise that has been honed over 2000+ installations that extend to 96 cities and 30+ countries across the globe. Its hotspot billing and bandwidth management solution enables centralized pre-paid and post-paid billing. The pre-paid billing solution allows hotspots to create pre-paid plans (from 24 hours right down to 15 minute packages), these plans can be sold through retail counters and help hotspots service a wide variety of walk-in customers.

24online's scalability helps it provide hotspot billing solution for a wide range of WiFi and WiMax providers, from small regional providers to larger national or world wide providers, using the RADIUS protocol. The inbuilt RADIUS server and NAS (Network Access Server) ensure AAA, and allows hotspots to provide time and usage-based internet access and manage subscribers and franchisees.

24online is a highly flexible hotspot solution. Its stellar bandwidth management function allows bandwidth allocation, captive portal gateway and committed bandwidth for hotspots enabling cost-effective hotspot roll-out with full control over network access, high connectivity and management of users and resources. The customization of the customer login page, allows hotspot providers to advertise packages and offers and create brand awareness. 24online also offers package and report management facilities, which help in identifying usage patterns through extensive reports and customizing pre-paid/postpaid plans accordingly. The extensive reports further help maintain audit trails, prevent revenue leakage, and offer a flexible and dependable service.

Hence, 24online is a comprehensive, cost effective, highly scalable and reliable solution that meets the needs of hotspots with real-time, flexible, pre-paid and post-paid billing and policy based QoS. It also offers a variety of features that provide network safety, bandwidth management, extensive reporting, audit trail and franchisee management.
 
Bandwidth and QoS Management :
Service providers can implement bandwidth restriction based on subscribers and data usage in addition to quotas on individual or shared basis. 24online supports variable bandwidth allocation based on hours/days and data usage for customized services.
Authentication, Authorization & Accounting (AAA) :
24online supports PPPoE, RADIUS, SOAP protocols and is available with an inbuilt RADIUS server. It offers web-based authentication through client software and login via username and password. It provides authorization based on IP and MAC addresses and comprehensive accounting based on point of time, duration, and data usage. 24online redirects unauthorized users to a web-based authentication page, delivering higher ease of use.
Zero configuration Networking :
24online allows inexpert users to connect their laptop and access internet automatically. 24online creates a usable IP network for user without configuration or special server. It facilitates guests for ease of use anywhere anytime.
Billing :
24online offers flat, flexible billing plans with peak and off-peak billing supported by pulse-based rating. Hotspot Providers can offer promotions and discounts as well as launch date; time and usage based pre-paid and post-paid packages. It creates invoices facilitating the announcement of new promotional and discount offers in addition to carrying third party advertisements.
Franchisee/Zone Management* :
24online ensures smooth creation and management of multiple franchisees and chains based on different zones. It enables them to create an administrator or manager per zone, allowing franchisees to manage their zone-specific subscribers. MIS reports based on franchisees' business processes offers high level of transparency in operations and as a business-tracking tool.
Walk-in User module* :
This module enables hotspot provider to provide direct internet access to customers using Walk-in PINs & passwords. This module eliminates the requirement of creating/registering customers account before accessing internet and the billing starts with the first login session time. The provider can create Walk-in PINs for the selected packages. These walk-in pins and passwords can be printed as prepaid cards and sold over the counter by the provider.
Voucher Management* :
PIN Management facilitates multiple voucher generation, which can be restricted by package or franchisee. The prepaid vouchers enable instant web-based registration and renewal for regular and walk-in customers. 24online enables online payment gateway* integration. It maintains multiple templates for customization by the Hotspot provider with branded voucher and coupon printing.
Access Gateway :
24online offers routing and static NAT* (Network Address Translation) module that maps dynamic IP addresses to static public IP. It prevents any external threats to subscriber's computer, as the direct incoming connections from internet are prohibited.
Customer's own Portal :
24online's web self-care facilitates password change, online registration and renewal through PINs, view of bandwidth usage graphs, usage log based on hours/days and data transfer, renewal history and more.
Reporting :
24online provides exhaustive reports in graphical and tabular format for bandwidth consumption, data transfer and for vouchers generated, consumed and balance as well. It also generates audit reports* of activity performed by the hotspot administrator.
Firewall :
24online's inbuilt firewall prevents DoS attacks and offers walled garden with a basic firewall.
Extra Revenue Generation by Advertising & Branding Opportunity :
24online allows for the initial splash page to brand the establishment. The images on the splash page, as well as the walled garden links, can be updated easily and frequently, allowing hospitality, IT staffs to modify the user interface for new conferences and events as they happen.
High Availability* :
24online with High Availability feature, allows hotspot provider to configure two appliances (cluster) to function as single appliance providing high availability. Thus, in-case of failure the auxiliary appliance takes over the primary appliance and processes the entire traffic, avoiding the huge data-loss and providing continuous connection as well as security service.
Add on modules *

24online solution is designed to be easy to setup even for non technical personal and one needs to know very little about this protocol to get started. Hotspots save their valuable configuration time as 24online allows setting up and running system in very few days.

24online is truly Plug & Play, requires no user configuration whatsoever on the guests' laptops. 24online is a comprehensive solution facilitating customized pre & post paid packages, policies based on hours/days, data usage and discounts. 24online allows easy control and monitoring of various franchisees and customers for usage and administrative access. Stepping ahead with technology, 24online supports WiMAX and Wi-Fi technologies, enabling hotspots to increase customer satisfaction. It provides opportunities to promote business by way of branding opportunities for hotspot and franchisees.

24online permits hotels to manage and monitor various franchisees for their access and administration to reduce revenue leakages. It also enables hotels and franchisees to promote and generate extra revenue for their business by way of branding opportunities. 24online allows for the initial splash page to brand the establishment and hotel administration can modify the user interface for new conferences and events as they happen.

24online enables automatic user creation and activation. It supports auto-deactivation of account and auto-purging of deactivated temporary or walk-in users as well as auto invoice purging. 24online also facilitates online payments* and customer's self-subscription by using serial ID or PIN, reducing operational costs for hotspots.

24online can be customized on all levels to suit any language and to change the user and administration interface. It supports using any currency, floating point values and multiple taxes.